ClumsyLinkWatch™ · Last updated: July 26, 2026
ClumsyLinkWatch™ is a Windows internet-connection monitoring tool published by Clumsy's Lab LLC. This Privacy Policy explains how information related to the public website, direct support contact, and the desktop app is currently handled.
This page is written to match what the product actually does today. If the product later adds telemetry, analytics, licensing/account features, or other network-facing behavior, this policy will be updated before those behaviors ship — not backfilled after the fact.
ClumsyLinkWatch runs entirely on your machine. Everything it measures — probe results, outage events, latency samples, WAN state changes, and generated reports — is written to a local SQLite database on your computer. None of this data is transmitted to Clumsy's Lab LLC.
We are deliberately not describing collection behavior that doesn't exist yet. ClumsyLinkWatch does not currently include anonymous usage telemetry, crash reporting, or an account/licensing system. If any of that is added in a future release, it will be described accurately on this page — including what's excluded — before it ships, matching the approach already used on our other products.
ClumsyLinkWatch checks clumsyslab.tech for newer versions so it can offer you an in-app update. This
check requests a small update manifest file and does not include your monitoring data, IP address beyond normal HTTP
request handling, or any personally identifying information beyond what any web request inherently carries (like your
IP address, handled the same way as any other visit to this website).
If you choose to send screenshots, logs, exported reports, or other troubleshooting material to support, we use that material only to investigate the issue, reply to you, and improve the product. Please avoid sending anything sensitive you're not comfortable having reviewed as part of a support exchange, and redact ISP account numbers or other personal details from exported reports before sharing them if you'd rather not include them.
Like most hosted websites, clumsyslab.tech may generate ordinary server logs or hosting-side request records, handled as part of normal site operations and security. This page does not describe a separate, product-specific advertising or tracking stack for ClumsyLinkWatch™.
If you follow links to third-party services such as Discord, those services operate under their own privacy terms.
Support messages and attachments may be retained for as long as reasonably needed to respond, troubleshoot, or keep continuity across a support thread. Your local monitoring database stays on your machine under your control — the app's Settings let you configure retention (how long raw samples are kept before roll-up) and you can delete the database yourself at any time.
This policy will be updated as the product evolves — for example, if a Pro license tier with payment processing and license validation is introduced (following the same model as our other products), that will be documented here accurately, including which third-party processor is used and exactly what it does and doesn't have access to, before it ships.
General privacy or legal questions: hello@clumsyslab.tech
Product support: support@clumsyslab.tech
Bug reports: bugs@clumsyslab.tech