Privacy Policy
This policy covers the Clumsy's Lab LLC website at clumsyslab.tech and the general business contact channels linked from it. Product-specific software or service pages may have their own privacy disclosures where the data handling is different.
Last updated: May 3, 2026
What this policy covers
1. Who we are
This website is operated by Clumsy's Lab LLC, a Missouri limited liability company in the United States.
Primary website: clumsyslab.tech
General contact: hello@clumsyslab.tech
2. What we collect
We try to keep collection boring and minimal.
- Standard technical request data: IP address, browser or user-agent information, requested URL, referring page, timestamps, and similar request metadata that may appear in hosting, CDN, firewall, or server logs.
- Email you send us: if you contact us by email, we receive the information you include in that message, such as your name, email address, subject, and message contents.
- Business correspondence records: if you contact us about support, licensing, commercial use, partnerships, or legal questions, we may keep the related conversation for follow-up and recordkeeping.
- Basic website analytics or security telemetry, if enabled: aggregate or technical website usage information used to understand traffic, defend the site, or diagnose operational issues.
We do not promise that the public website collects literally nothing, because ordinary hosting and security infrastructure usually generates basic logs. We do promise not to pretend those logs are more exciting than they are.
3. How we use information
- Operate, deliver, and secure the website
- Respond to emails, support questions, and business inquiries
- Investigate abuse, fraud, spam, or technical problems
- Understand which pages, products, or announcements are getting attention at a high level
- Maintain internal business records related to sales, licensing, support, or compliance
We do not use website visitor data to build advertising profiles or sell audience information to data brokers.
4. Third parties and sharing
We may rely on third-party infrastructure providers to host, cache, secure, or deliver the site and to handle business email. Those providers may process technical request data as part of providing their services.
We may also link to or use third-party services such as Discord, GitHub, payment providers, or external documentation hosts. When you follow those links, their own terms and privacy policies apply.
We do not sell personal information. We may disclose information where reasonably necessary to comply with law, enforce our rights, prevent abuse, or protect the company, users, or public.
5. Retention
We keep information only as long as it is reasonably needed for the purpose it was collected for, including site operations, correspondence, abuse prevention, licensing, support, accounting, and legal compliance.
Because some data is generated by hosting, CDN, security, or email providers, exact retention periods may vary by provider and service type.
6. Your choices
- You can choose not to email us.
- You can avoid third-party platforms linked from the site if you do not want to use them.
- If you want to ask what business-contact information we hold from a direct email exchange, or request deletion where appropriate, contact us at hello@clumsyslab.tech.
We may need to retain certain records where required for legal, accounting, security, or dispute-handling reasons.
7. Children's privacy
This website is intended for a general technical audience and is not directed to children under 13. We do not knowingly use the site to solicit personal information from children.
8. Changes to this policy
We may update this policy when the business, website, infrastructure, or legal requirements change. When we do, we will update the date at the top of the page.
9. Contact
Privacy or website questions can be sent to hello@clumsyslab.tech.
If your request is product-specific, we may direct you to the relevant product privacy page where the software or service has different data handling terms.